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Important information prior to starting your classes

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  • First Day

  • First Day at Quest

  • Airport Pickup
    By Representative

  • Airport Pickup by Representative

  • Airport Pickup
    By Limousine

  • Airport Pickup - Pre-arranged Limousine

  • Quest Student Apps
    Guide

  • Copyright Policy

    Intellectual Property

    Quest respects the intellectual property rights of others and endeavors to comply with all applicable laws regarding intellectual property. IP is divided into two categories:

    Industrial property, which includes inventions (patents), trademarks, industrial designs, and geographic indications of source.
    Copyright, which includes literary and artistic works such as novels, textbooks, poems and plays, films, musical works, artistic works such as drawings, paintings, photographs and sculptures, and architectural designs. Rights related to copyright include those of performing artists in their performances, producers of phonograms in their recordings, and those of broadcasters in their radio and television programs.

    Copyright IP is the most relevant to Quest students and staff. Most uses (copying, re broadcasting, etc.) of copyrighted materials require written permission and or a fee. It should never be assumed that because something is found on the internet it is free to use nor does simple attribution make it free to use. Diligence in checking copyright should always be practiced when using or referring to the works of others be they ideas, artistic works, tangible (books, magazines, etc.) or intangibles (music, electronic media, etc.).

  • Admission

  • Admission Policy

    The basic admission requirement for students applying to Quest:

    • Be 15 years of age or over by course start date or younger if accompanied by a guardian over the age of majority
    • Submit application at least one week prior to start date
    • Make required deposits and fee payments

    In addition to the basic requirements certain courses at Quest require a specific language proficiency level prior to entry. Students who do not meet the stated levels (see brochure and website for course requirements) can improve their language skills in the Core English program prior to seeking entry into higher level courses.

  • Fees and
    Refund

  • Fees and Refund Policy

    To register and obtain a letter of acceptance a deposit is required:
    ▸Non-visa students: $300 non-refundable deposit
    ▸Visa students: 8 weeks or less: full-tuition.
    ▸More than 8 weeks: 50% of tuition. Non-refundable deposit: $300.00.
    ▸Study Permit Students requiring a Provincial Letter of Attestation (PAL) must register for a minimum of 24 weeks, 24 lessons. Tuition fees must be paid in full. Non-refundable administration fee: $700. To apply (subject to approval) go to www.studyquest.net/pal
    ▸All visa students, no refunds are given for cancellations and or program shortening once visa is obtained. ▸Accommodation booking: $200 placement fee at the time of booking plus a deposit of the first two weeks of accommodation fees at least 4 weeks prior to arrival.

    No refunds given for cancellations and or program shortening once visa is obtained. Accommodation booking requires additional $200 deposit which become non-refundable 14 days prior to arrival.

    Balance of fees is due by or on start date. Credit cards accepted with 4% processing fee for charges over $500.00.

    Fees paid by wire transfer should be sent to:
    ▸Name of Account: Quest Language Studies Corp.
    ▸Bank Address: TD Canada Trust
    ▸777 Bay Street, Toronto, Ontario, M5G 2C8, Canada
    ▸Trust Account Number: 12242 (transit) – 004 (instituion) – 5008664 (accnt.) Swift Code: TDOMCATTTOR
    Tuition Refund – subject to stated policy
    IMPORTANT: For all visa students – No refunds are provided for cancellations and or program shortening once visa is obtained.
    % of Program Completed
    % Refunded
    0%
    100% except deposits
    up to 10%
    50% excluding deposits
    10% up to 20%
    30% excluding deposits
    20 % or more
    0%
    Cancellations must be provided in writing and addressed to registration@studyquest.net. Fees referred to as deposit, administration, placement, registration, materials and other are non-refundable. This may be excepted when travel is not possible due to government restrictions, sanctioned health conditions or death in immediate family. All exceptions subject to verification/approval. All bank charges are deducted from refunds. Shortening duration (weeks) or intensity (lessons) of program after start date requires cancellation and re-registration.
    Accommodation Refund : An advance cancellation notification of 4 full weeks is required to obtain a refund of unused accommodation fees minus a $50 cancellation processing fee.
    Visa Refusal : Should students fail to obtain a Canadian visa they will receive a complete refund minus a $300 administration fee and associated bank charges. Students must first provide a copy of the letter of rejection from the Canadian embassy / consulate.
    Restrictions : Should government mandated restrictions make in-person classes not possible, no refunds will be provided. Students may transfer to on-line classes or postpone their studies for up to one year following the lifting of restrictions.
    For more information on our fees and refund policy, including dismissal and withdrawal, please see www.studyquest.net/policies.

  • Student
    Handbook

  • Student Handbook

  • Email
    Samples

  • Student Handbook

First Day at Quest

Airport Pickup by Representative

Airport Pickup - Pre-arranged Limousine

Copyright Policy

Intellectual Property

Quest respects the intellectual property rights of others and endeavors to comply with all applicable laws regarding intellectual property. IP is divided into two categories:

Industrial property, which includes inventions (patents), trademarks, industrial designs, and geographic indications of source.
Copyright, which includes literary and artistic works such as novels, textbooks, poems and plays, films, musical works, artistic works such as drawings, paintings, photographs and sculptures, and architectural designs. Rights related to copyright include those of performing artists in their performances, producers of phonograms in their recordings, and those of broadcasters in their radio and television programs.

Copyright IP is the most relevant to Quest students and staff. Most uses (copying, re broadcasting, etc.) of copyrighted materials require written permission and or a fee. It should never be assumed that because something is found on the internet it is free to use nor does simple attribution make it free to use. Diligence in checking copyright should always be practiced when using or referring to the works of others be they ideas, artistic works, tangible (books, magazines, etc.) or intangibles (music, electronic media, etc.).

Admission Policy

The basic admission requirement for students applying to Quest:

  • Be 15 years of age or over by course start date or younger if accompanied by a guardian over the age of majority
  • Submit application at least one week prior to start date
  • Make required deposits and fee payments

In addition to the basic requirements certain courses at Quest require a specific language proficiency level prior to entry. Students who do not meet the stated levels (see brochure and website for course requirements) can improve their language skills in the Core English program prior to seeking entry into higher level courses.

Fees and Refund Policy

To register and obtain a letter of acceptance a deposit is required:
▸Non-visa students: $300 non-refundable deposit
▸Visa students: 8 weeks or less: full-tuition.
▸More than 8 weeks: 50% of tuition. Non-refundable deposit: $300.00.
▸Study Permit Students requiring a Provincial Letter of Attestation (PAL) must register for a minimum of 24 weeks, 24 lessons. Tuition fees must be paid in full. Non-refundable administration fee: $700. To apply (subject to approval) go to www.studyquest.net/pal
▸All visa students, no refunds are given for cancellations and or program shortening once visa is obtained. ▸Accommodation booking: $200 placement fee at the time of booking plus a deposit of the first two weeks of accommodation fees at least 4 weeks prior to arrival.

No refunds given for cancellations and or program shortening once visa is obtained. Accommodation booking requires additional $200 deposit which become non-refundable 14 days prior to arrival.

Balance of fees is due by or on start date. Credit cards accepted with 4% processing fee for charges over $500.00.

Fees paid by wire transfer should be sent to:
▸Name of Account: Quest Language Studies Corp.
▸Bank Address: TD Canada Trust
▸777 Bay Street, Toronto, Ontario, M5G 2C8, Canada
▸Trust Account Number: 12242 (transit) – 004 (instituion) – 5008664 (accnt.) Swift Code: TDOMCATTTOR
Tuition Refund – subject to stated policy
IMPORTANT: For all visa students – No refunds are provided for cancellations and or program shortening once visa is obtained.
% of Program Completed
% Refunded
0%
100% except deposits
up to 10%
50% excluding deposits
10% up to 20%
30% excluding deposits
20 % or more
0%
Cancellations must be provided in writing and addressed to registration@studyquest.net. Fees referred to as deposit, administration, placement, registration, materials and other are non-refundable. This may be excepted when travel is not possible due to government restrictions, sanctioned health conditions or death in immediate family. All exceptions subject to verification/approval. All bank charges are deducted from refunds. Shortening duration (weeks) or intensity (lessons) of program after start date requires cancellation and re-registration.
Accommodation Refund : An advance cancellation notification of 4 full weeks is required to obtain a refund of unused accommodation fees minus a $50 cancellation processing fee.
Visa Refusal : Should students fail to obtain a Canadian visa they will receive a complete refund minus a $300 administration fee and associated bank charges. Students must first provide a copy of the letter of rejection from the Canadian embassy / consulate.
Restrictions : Should government mandated restrictions make in-person classes not possible, no refunds will be provided. Students may transfer to on-line classes or postpone their studies for up to one year following the lifting of restrictions.
For more information on our fees and refund policy, including dismissal and withdrawal, please see www.studyquest.net/policies.

Student Handbook

Student Handbook